Cancellation and deposit refunds
If you cancel your booking, the refund depends on how many days remain before departure. The percentages below apply to the booking deposit you have paid.
| When you cancel | Deposit refunded |
|---|---|
| 7 or more days before departureIncludes cancellation exactly 7 days before departure | 100%Full refund |
| 2–6 days before departure | 50%Half of the deposit refunded |
| The day before or on the departure date | 0%No refund |
An example with datesFor a departure on 20 October, cancellation on or before 13 October receives a 100% deposit refund. Cancellation from 14 to 18 October receives 50%. No refund is available on 19 October or on the departure date, 20 October.